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 Erkut Baloglu graduated from Industrial Engineering Department of Bogazici University followed by Financial Engineering Ms and Banking Phd. He worked for 22 years in banks mainly dealing with transformation programs initiated after M&A's as well as topics like customer experience, customer communication, process optimization, digital transformation, sustainability and business design. 

  Throughout his career he focused keenly on customer experience, digitalization and sustainability. He also has a sustainability certificate from Cambridge University. 

  In 2022 he joined Karaca as Chief Customer Officer where he has the opportunity to focus on customer relationship management, marketing, corporate communication and sustainability with a customer centric point of view. He was also one of the executive committee members.

  Currently he is one of the executives of AktifBank ecosystem holding board and executive committee member positions in many companies.

2022

2022

Graduate Lectures

Date

Course

Digital Transformation

Customer Relationship Management

2022

Dijital Dönüşüm

2023

Müşteri İlişkileri ve Satış Yönetimi

University

Location

Bahçeşehir Üniversitesi

İstanbul

Bahçeşehir Üniversitesi

İstanbul

BauGo - Mini MBA

Online

Maltepe Üniversitesi

İstanbul

Language

İngilizce

İngilizce

Türkçe

Türkçe

Publications

Date

Publication

Authors

Paper

Index

2012

Bankalarda Teminat Riskinin Azaltılması Amacıyla Gayrimenkul Değerlendirmesinde
Bilgi Paylaşımı

Mehmet Yazıcı, Erkut
Baloğlu

Maliye ve Finans Yazıları 
Derneği

Cilt 1, Sayı 97,38-62

2018

Crypto Currencies and Their Destinies in
the Future

Mehmet Hasan Eken, Erkut
Baloğlu

Journal of Finance & Banking Studies

DOI : 10.20525/ijfbs.v6i4.810

2018

The Effect of Digitalization On Branch
Networks and Efficiency In Turkish Banking

Mehmet Yazıcı, Erkut
Baloğlu

International Journal of 
Information Research & Review

Vol. 05, Issue, 19, pp.5748-5752

2022

Çevik Proje Yönetimi - Vaka Çalışması

Melike Mermerci, Erkut
Baloğlu

Koç University

2022

Use of Customer Habits In Detection of
Digital Channel Fraud

Elif Genç, Erkut Baloğlu

Journal of Business & 
Economic Policy

Vol. 9, No. 3, September 2022

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